Shipping policy

Shipping & Delivery:

We offer free shipping on all orders over AED 200, and we deliver all over the UAE

We offer delivery to all regions of the United Arab Emirates. To most of the main cities like Dubai, Abu Dhabi, Sharjah, Al Ain, Ras Al Khaimah, Ajman, and Umm Al Quwain. We will deliver. If you need more details about the delivery times to other cities or remote areas, please contact us.

We offer heavy-duty items that require shipping from various locations, and the pickup location for these items is typically located far from the city. Due to these factors, delivery times for heavy-duty items may vary, typically ranging from 8 to 10 days depending on the specific item and brand. For more information on delivery times for heavy-duty items, please contact our customer support team, who will be happy to assist you

A fee of AED 50 is charged for orders below AED 200.

Separate delivery charges for fitness equipment, based on weight and installation of product.

Tracking:

We will send you a tracking number that you can use to track the order online. Upon request, we will provide the mobile number of the representative who will oversee delivering the order to you.

Installation:

A note should be made that equipment installation can be arranged upon customer request, but it comes at a cost that varies depending on the specific product.

However, once the installation of Fitness Equipment is done, under any circumstances, it shall not be refunded. In case, a manufacturing defect is found on the installed Fitness Equipment, it will be either replaced or repaired free of cost.

For more information write email us at info@proathlete.ae.